We’re thrilled to announce a new feature we’ve been working on for a while - the ability for your students to join a wait-list for in-person attendances. Now, when when your in-person registrations are full, students will have the ability to join a wait-list, in addition to registering for virtual attendance. (when virtual is turned on of course.)
Fully Integrated
Fully integrated with our hybrid registrations system, students can now register for in-person or virtual attendance, join a wait-list when in-person is full, join the wait-list and register for virtual, and manage their registrations to switch from virtual to in-person when spots open up.
Depending on the exact situation of an event, and a student’s specific registration status, students can see a variety of different options.
Once a student adds themselves to the wait-list, they’ll receive a confirmation email that they’ve been added to the wait-list. If/when spots become available, students will receive a notice of spot availability, if spots are available, when the de-registration time threshold is reached.
Turning on waitlists
To enable wait-lists head on over to the “Registrations Settings” page in your studio menu, and scroll down to the “Deregistration and Waitlist Settings” section. (Note: The wait-list option can only be used when you also allow students to de-register from events)
IMPORTANT: The timing around when students on the wait-list receive the notification that spots are available is tied directly to the de-registration threshold:
If students are allowed to de-register up until 12 hours before class starts, students on the wait-list will receive notice of space availability 12 hours before class starts, if in-person spots are available.
Likewise, if students are allowed to de-register up until 3 hours before class starts, students on the wait-list will receive notice of space availability 3 hours before class starts, if in-person spots are available.
On the event management side of things, you’ll know when people are on the wait-list, when you see the blue clip-board icon. Click/tap on that to expose the list of students on the wait-list.
Available now for everyone
We’re thrilled that we’ve been able to ship yet another big update to our registration system to help our customers adapt to the ongoing pandemic. With hybrid events containing in-person, virtual and on-demand offerings now becoming the new normal, we’re thrilled to now also offer our customers a way to give their students an option to join a wait-list for the precious in-person spots.
This new feature is now live in production and available to be used by all customers on all plans. Thanks so much to our customers who gave us such valuable insights while building this feature, we hope you’re as happy with it as we are!