The best support, now even better

One of the things we're most proud of at Tula is the amazing customer support we're able to provide. We truly enjoy hearing from our customers, and we make it super easy for our customers to get in touch with us. From inside the browser, our customers can click a button and get ahold of us. No crazy forms to fill out, and no hidden email 5 pages deep in a support site.

With our iPhone and iPad apps though people still had to send us an email to get in touch with us. This worked fine, but we wanted something better. We thought...if we've made it so you can have all of Tula in your pocket, well then you should have instant access to our support channel and support team in your pocket too!

I'm really happy to announce today a new feature available inside both our iPhone and iPad apps that allows our customers to get in touch with us with the same ease as if they were in the browser. Just tap the support button, and you can start a new conversation with us, or view previous conversation history from earlier threads.

What's even better is that all of this is in sync. So you might start a support request in the browser, but then get a push notification 10 minutes later on your phone when you're away from your computer. Or maybe you remember you had a quick question so you tap it out on your phone, but you don't want to review the answer in detail until you're back at your laptop.

Whatever the case may be that you need to get in touch with us, we always want it to be fast, easy and as frictionless as possible. And now this is the case on the browser, iPhone app and iPad app.

We also pushed out a few smaller items with this release including the ability to close a class by swiping left, some small design updates for special events, and some bug fixes. Get the updated apps from the app store today!