An open letter to an anonymous yoga instructor

Dear Anonymous,

I read with great interest your post from last year titled “Yoga Teacher’s Labour Rights: A call to action". Before I begin, I’d like to let you know I’m a friend. 

There are numerous yoga instructors who have touched my life, and helped me in extraordinarily positive and unexpected ways. There truly is a special place in my heart for the people who have introduced me to yoga and I spend a lot of my time helping both yoga instructors and studio owners with their respective businesses.

I say this because I want you to know this letter comes from a kind place. 

I do believe however you have dramatically misunderstood a number of things related to the profession of yoga, and believe you could benefit by thinking about the business of yoga in a slightly different way. I also think you are finding yourself confused by basic economic principles that affect all businesses, and are instead taking them as an attack on you. My hope is that this letter will ultimately help you as a yoga professional.

The crux of the argument in your post is that people who own yoga studios are making more money than they should off their instructors, and that in this way instructors are being exploited. With this argument, you also make the assumption that these studios are making significant sums of money.

While I don’t doubt there are some studios that should treat their instructors better, I take significant issue with your representation that the common state of affairs in the yoga community is that studio owners are exploiting their instructors. 

Instead, I believe you are mistaken on three core things:

1. The relationship between a studio and their instructors
2. The difference between revenue and earnings
3. Basic principles of supply and demand

You are not an employee

First, at a high level, I believe you may be misunderstanding the professional relationship that yoga instructors have with the studio owners they work with. Most of the time yoga studios are not an instructor’s employer. I realize there are exceptions to this, but in the dramatic majority of cases, yoga instructors should be looking at yoga studios as their customer, not their employer.

This one shift in perspective will I believe help you dramatically in your yoga career. As an instructor, you should always be asking yourself the question: “How can I bring more value to my customer?” 

How many special events and workshops have you put together and pitched to the studio owners you work with? How many students are coming to the studio because you have the big following through your online videos? How many students are coming to your class because they know what you'll be teaching and what your playlist is going to be because you keep this updated regularly on your site?

Every good business is constantly doing a dance with the market to figure out what kinds of things their customers need from them. If you look at teaching yoga as a job, with the studio as an employer, both you and the studio will be worse off than if you look at it as your business that has customers. 

Revenue does not equal profit

I also have a strong feeling that throughout the article you misunderstand the difference between revenue and earnings. Or quite possibly you aren’t aware of the numerous expenses that studios have. There is a joke among business owners that people always see the money coming in, but they never see it going out.  

As an example, I’ve seen my wife’s studio have $20,000 revenue months that did’t turn a profit. And yet I suspect you might accuse her of exploiting her instructors without properly understanding the expenses. 

In particular you say:

Like musicians in a big band, individual yoga teachers function under the umbrella of a yoga studio’s name and the owners associated with that name. Whether the client is coming to practice with the owner-teacher, or with one of the owner’s handpicked teachers, the bulk of the earnings, the street credibility, and the visibility, go to the studio owner. 

You use the word ‘earnings’ here which is interesting, because I think you meant to say revenue. Were you calculating in the rent, utilities and marketing expenses associated with running a yoga studio? Were you thinking about the business licenses and the liability insurance? Were you thinking about the first 6 months the studio opened and was losing a few thousand dollars each month? Were you thinking about the $5,000 to buy the new retail line?

Were you taking into consideration the initial investment to open the studio? How about the 401(k) plan that was cashed in to open the doors? Do you think it's reasonable for a studio owner to pay themselves?

How are you valuing all these things when you proclaim that these studio owners are taking too much money away from their instructors? 

You talk as if it was yours to begin with, and the owner is just taking it from you.

I talk with studio owners every day who begin to question whether they are bad people the minute they start to turn any profit. Financially healthy studios are the ones that provide a yoga space for their communities on a continued basis, give hope to those who want to open their own studios, and they provide teachers with regular schedules. 

Financially healthy studios should be celebrated, not turned into villains.

The laws of supply and demand

In addition to conflating revenue and profit, I fear you are also simply upset at the basic economic principles of supply and demand, and you direct your anger at ‘greedy studio owners’. In your post you say:

With so many yoga teacher trainings, yoga teachers have become a disposable commodity, and yoga studios can demand more of their teachers for less. 

I believe however that your premise is false. Yoga teachers can be turned into a commodity, but not all yoga instructors are a commodity. This is true with studios too, and I have this conversation with owners regularly about how the different ways they can fight this ‘commoditization of yoga’. 

But the thing is, this is a trend that everyone is fighting, not just instructors. I mean, just look at the number of daily deals sites peddling cheap yoga.

Your particular implication though is that good, well paid teachers are being replaced by crap instructors that are poorly paid, and I do not think this is the case. The simple truth is that there are more good yoga instructors than ever before. Exacerbating the situation is that often times they all want to live in the same markets.

As a yoga instructor, you might actually be able to make more money in a smaller city because of the reduced supply of instructors.

In any event, my point is that pretending that the most basic economic laws of supply and demand don’t affect your profession, or shouldn't affect your profession, is bound to set you up for failure.

Shifting your perspective

The general theme of this letter is that I think you simply need to shift your perspective. 

Stop thinking of yourself as a traditional ‘worker’ and instead understand that you’re an entrepreneur that has to navigate the waters of business like everyone else.

Most of what’s bothering you is just the free market at work and a lack of clarity into all your customer’s expenses. It’s not some attack on you, and it’s probably not a greedy studio owner disrespecting yoga.

Trust me, they’re all fighting their own battles too.

In kindness,

Andrew

iOS App Update: Check-in your students

The latest version of our iPhone app is now available on the app store! This latest release includes the ability to view registrations and check students in. This is the latest in a series of releases that's bringing all the functionality that exists in the browser over to a beautiful easy to use iOS app.

With this latest release, the mobile app is now fully functional for the normal day to day operations of your studio. Check people in, add new people, record purchases, manage credit card files and everything else you need to do your daily job.

Check it out in the App Store!

 

The problem with resolutions

To celebrate the new year, we made a video about why setting intentions is better than setting resolutions. Check the video and the full text out below. Happy New Year!

Video text

The problem with resolutions is that they set us up for failure.

They create narrow definitions for success based on arbitrary beliefs of self worth at specific moments in time, and they penalize us for learning new information as the year goes on.

Resolutions are unforgiving. They make us feel bad about ourselves. When the excitement of the new year wears off, when we continue to be our inevitable human selves, our resolutions are there to remind us each day of how we have failed and how we are, still, not good enough.

We then dwell on our failure and we look forward to next year when we can try again. The final twist of the knife is that this causes us to spend the entire year not living in the present.

This year, set an intention instead. Intentions come from a place of abundance. They allow you to accept who you are, where you are. They don’t expect you to be perfect, they expect you to be mindful.

To be aware.

To observe.

When you lose sight of your intention, when you have days or weeks where you forget about it, your intention will still be there, and it will welcome you back when you are ready.

Join us this year in scrapping the resolutions, and setting intentions instead.

The gift of yoga

We are harder than anyone on our product, and it's bothered us for a while that we didn't have a nice robust feature that allowed our customers to take gift certificates. So I'm thrilled to announce that starting today, gift certificate functionality is available in Tula, and is ready for use today!

Like we always do, we think long and hard about the user experience of everyone involved, and with the introduction of gift certificates we pushed our payment system even harder to create the optimal experience for everyone involved. This means for the person buying the gift, for the recipient, and for the studio owner we needed to make the system perfect for everyone involved.

The result is an implementation that is as simple to use as it was complex to build. Here's how it works:

Enable Gift Certificates

The online store settings have been modified to allow you to choose which of your passes should be available as gifts. Simply choose the passes you want available as gift options, and then save your settings. That's it, that's all you need to do to start accepting gift certificates!

Payment form automatically updates

Once you choose one or more passes to be available as a gift certificate, your payment form will automatically update so that people can choose to indicate a purchase is intended to be a gift. Upon choosing this option, the list of passes is filtered, and the input fields are updated so that they can enter information about the recipient. As always, it's worth pointing out that with our payment form, people can make purchases from you without first creating an account with us. With gift certificates, this distinction is more important than ever.

Match the payment

Once a purchase is made via the online form, match the payment to the buyer of the gift certificate. This is no different than how normal purchases work now. (note, you can also record the purchases of gift certificates from within the app.)

 

Unique Gift Certificate Code Created

Once the purchase of a gift certificate is made, the person is charged for the gift certificate, and a unique gift certificate code is created. This purchase is noted in the purchasers profile as a purchase, and we indicate that it was a gift purchase.

Redemption

Redeeming a gift certificate is simply the recording of a purchase, but you choose 'Redeem Gift Certificate' as the payment method, which is a new payment option. Upon choosing this payment option, you enter in the code, and this code will only work for the pass type it was intended for. Once the purchase is complete, we indicate this as well on the student's profile page.

 

Easy, fast and ready to go now!

We're so happy that we can help our customers give the gift of yoga this year, and with the latest updates to our iPhone app, it's easier than ever to match these incoming purchases on your phone.

2026

As our customers and anyone who has been following us for a while knows, Tula was born when my wife Maile opened her yoga studio in Chicago. Our idea when we started, was that it was crazy no software product existed that was focused on serving yoga studios. And in particular, independent yoga studios. 

How could this be?

How could an industry with tens of thousands of potential customers be considered too small for a software company to serve?

And so we set out to build a product that was perfect for the needs of an independent yoga studio, often times doing things that allow us to better serve our core audience at the expense of reaching a broader one. 

We believe in focus, and the benefits of regular, consistent effort applied over a sustained period of time. We recognize too that no-one ever sees the roots and no-one notices the Oak Tree when it's a sapling. (And yet, it becomes an Oak Tree, doesn't it?) No one celebrates the struggle to break through your first 10, first 100 and first 1000 customers. These victories for company like ours happen in private.

So today I'm happy to talk about a different kind of number that affects our company. After 3 years of running her studio, Maile decided that it was time to think about the longer term future for her business. This morning she just extended her lease - which now runs through 2026.

So that's the number I'm focusing on right now. Two Thousand Twenty Six.

While the companies that we compete with announce multi-million dollar rounds of funding, prepare for IPOs, and compare their valuations against one another, we work every day to serve our customers better, with the continued belief that yoga studios and the students they serve are special enough to warrant their own software.

We never set out to be the biggest company, just the best, for independent yoga studios.

And as I think about the fact that 12 years ago there was no Facebook, no iPhone and no Twitter, I'm so happy that we can tell our customers we'll be walking through whatever technological advancements we see over the next decade right along side you, and that like today, you'll be using the exact same piece of software that the woman I love uses to run her business.

No matter where your business goes or where the technology takes us, I promise you, if you own a yoga studio, you will not find any other company on the planet that will treat you better.

2026, here we come.